9+ ultimate solution for Razer synapse not opening

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There are multiple solutions for razer synapse not opening problems.

The most common method is uninstalled, and reinstall drivers are working for 80out of 100 users.

For a solution of all 100 out of 100 users, we got a complete resolution.


we provide you a complete solution to rid out the frustration problem of razer synapse not opening.

razer synapse not opening

Razer Synapse not opening solution

Close all Razer synapse Process from task manager

As we don’t know the razer Synapse’s current problem, we know that the Razer Synapse is running.

So, We are trying to force stop that process and reopen the software.

Follow the below step to stop the razer process from the taskbar:

  • Now click together ctrl+shift+esc or search for task manager from the taskbar.
  • Now clicks on more detail in the task manager.

  • Then Go to the process tab.

task bar process closed
  •  Now right click on the Razer Synapse process and click on End task.

After that step, now reopen the Razer Synapse software and check if the problem is solved or continues.

Reinstall Razer Synapse device drivers from the device manager

We are now trying to solve the problem using the device manager by uninstalling the Razer Synapse driver because the driver was corrupt or old.

After uninstalling the driver in the device manager, Window will automatically install the driver. 

Let’s follow the steps below:

  • Now click window key +R to open the run box.

run box
  • Now type devmgmt.msc and click OK. Or if you are a window 8 or 10 users, then right clicks on the start button and go to the device manager.

  • Now Go to Sound, video & game controller.
device manager
  • Right-click on razer synapse related driver and click on uninstall.
  • Now disconnect all razer synapse devices from your computer.

  • Reboot your PC.

  • Then reconnect the razer synapse device again, and a window will automatically install the driver.

After the complete above step, if the razer synapse is not opening on your PC.

Thus, you need to reinstall both Razer device drivers from the official website and the Synapse software to fix the issue.

Reinstall Razer synapse drivers from the official website

To reinstall the software again,

I recommended downloading from the official website to reduce virus and adware risk.

  • Click window key +R on a keyboard to open the run box.
  • Type appwiz.cpl in Run’s text box, and click OK to open app & feature.

razer synapses not opening
  • Razer software is open.
  • Now click on uninstall.
razer synapse not opening
  • Select all razer software and click on uninstall.
  • New tab open for confirmation.
razer synapse removed
  • Select YES, REMOVE.
  • Then open file explorer.
  • Navigate to C:\ProgramData\Razer.
  • Delete all razer folders & files by giving administrator permission.
  • Click here to download the Razer driver for a clean install.
razer synapse install
  • After download, install them.

Note: During installation, skip installation of the razer surrounding to ensure that your razer synapse is working OK without a razer surround.

If you need a razer surrounding!

Don’t worry after open the software pop-up for installing razer surroundings, but we research 90 times user-facing problems due to razer surroundings.

Remove the Razer Surround feature from Razer Synapse

In case Razer Synapse is not opening, then the issue might be with the Razer Surround module. So you need to uninstall this.


During reinstalling the razer synapse, if you forgot to skip razer surround, then you need to follow this step.

  • Click window key +R on a keyboard to open the run box.
  • Type appwiz.cpl in the Run box, and click OK to open app & feature.

  • Now right-click on Razer Surround to uninstall.

When you connect razer software with the Internet, a feature update will pop up.

As I mentioned before, your Synapse works perfectly, then cancels the Razer Surround installation.

Now restart your Window.

Check USB Connection of Razer device

Suppose you are still facing the same problem.

In that case, 

You might need to check your razer devices to another friend’s computer where the same razer device is already installed.

So,You clear that problem on the hardware side or software side.

Check Razer Synapse's Compatibility with Your System

This method solved Razer Synapse’s not opening problem in window 7 & window 8.

So let us check,

If that is working for you or not:

  • Navigate to razer synapse software. Right-click on it and go to properties.

  • Go to the compatibility tab and click on Run this program in compatibility mode.

  • Now trying with both window 7 & window 8 to work for you or not.

Install the latest Microsoft .NET Framework for solving razer synapse not opening

Net Framework was an essential requirement to run razer synapse. 

Suppose,Net Framework does not install or outdated for your razer synapse.

In that case, it might not be opening.

Also, note that if you install or update the latest version of the razer synapse, then the .net frame old version is not suitable.

Hence, you need to update the latest version of the .net Framework:

  •  Click Here to Download the latest version of the .Net Framework.

  • After download, install it to update your .Net Framework.

Turn off third-party antivirus/ Windows Defender Firewall

This method works for so many users ,but i personally not recommended.

  • Click window key +R on a keyboard to open the run box.

  • Type firewall.cpl in the Run box, and click OK to open Windows Defender Firewall.
  • On the left side, click on the turn window firewall on or off.
  •  Now click on the turn-off window firewall in both public and private network settings.

Now check if your razer synapse device is working or not. If not then change to default setting. 

Check Windows for updates

Generally, Windows gets the update automatically, but in some cases, windows won’t update automatically.

Because people were turned off that feature or may your internet connection have a capping limit.

In that case, you need to check window update manually, so follow the below procedure to update Window:

  • Click the window+I key to open window settings.

  • Now, in the window setting, navigate to the update and security tab.

  • Now in the left pan, click in window update.

  • Click on check for an update.
  • Download and install to update Window manually.

It only recommended window 8 & window 10 because Microsoft now only focuses on improving their latest windows.

After following above all methods I’m sure that your razer synapse not the opening problem, was solved.

But if still your problem is not solved.

Below we provide a final temporary solution.

Create New Synapse Account

This is a temporary solution. 

I got this information from some forum users that this method works, but it’s not a permanent solution.

Before creating a new account, export all files to your account.

create new account

creating a new account, import all your razer synapse files to that account.

That’s it.

The bottom line

the bottom line

Now you know all 9+ methods to solving the razer synapse not opening problem.

Now your turn to implement them.

Leave a comment to let me know which technique works for you.

Also, don’t forget to share this article on social media.

You May like to read our other important article from below.




I’m Gaurang Machhi – a Blogger, marketer, and Engineer who teaches people to solve technical problems and learn the latest tips & hacks. I am always passionate about searching online for new technology.

When I’m not working, I like to chill out with a good podcast, a good video game, or a good science fiction web series. My favorite web series is lost in space & favorite movie was Star Trek trilogy. I love planning, self-improvement, and watching a good thriller.

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